Teladoc and Microsoft Strengthen Their Partnership
Teladoc Health (NYSE: TDOC) is broadening its strategic partnership with tech behemoth Microsoft (NASDAQ: MSFT). The aim is to harness the power of Microsoft's artificial intelligence (AI) services to automate clinical documentation in the Teladoc telehealth platform.
Artificial Intelligence Alleviating Healthcare Staff’s Workload
Microsoft's AI, including OpenAI which powers the widely recognized chatbot ChatGPT, will be instrumental in reducing the workload of healthcare personnel during virtual consultations, according to Teladoc's statement released on Tuesday.
The Pandemic Spurred Collaboration
Their collaborative journey started amidst the peak of the COVID-19 pandemic in 2021. Teladoc successfully integrated its innovative Solo virtual healthcare platform into Microsoft Teams, driving transformation in telehealthcare delivery.
Nuance Dragon Ambient Experience: The Future of Patient Documentation
In this expanded partnership, Teladoc will also employ Microsoft's Nuance Dragon Ambient Experience, a sophisticated AI-powered voice-enabled solution that relies on the GPT4 AI service. This implementation aims to revolutionize patient care by automatically documenting patient encounters, a significant advancement declared by the telehealth company.